Are You Being Served?: New Tools for Measuring Service by Samia Amin, Jishnu Das, Markus Goldstein

By Samia Amin, Jishnu Das, Markus Goldstein

This book provides instruments and strategies for measuring provider supply in health and wellbeing and schooling and people's studies from the sector in deploying those tools. It starts by means of delivering an creation to the several methodological instruments on hand for comparing the functionality of the healthiness and schooling sectors. kingdom particular reports are then explored to focus on classes at the demanding situations, merits and downsides of utilizing diversified options to degree caliber in quite a few varied contexts and of utilizing the ensuing info to impact switch. This ebook is a invaluable source in case you search to augment skill for the powerful size of carrier supply for you to increase responsibility and governance and increase the standard of provider supply in constructing international locations.

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Part II discusses administrative data and how they may be used to understand program design and program effects. In chapter 4, Lanjouw and Özler discuss administrative data and their uses in understanding the link between inequality and project choice. Galasso, in chapter 5, also uses administrative data, in this case to analyze the effects of a nutrition program in Madagascar. In chapter 6, Behrman and King discuss the ways in which the duration of exposure may affect project impacts and examine this in the case of an early childhood development program in the Philippines.

Inputs The collection of facility input data is a standard feature of most facility surveys. There are three primary reasons for collecting the data. First, information about the availability and quantity of inputs may be used to assess the adequacy of resources at the facility level. Second, related to resource adequacy, the availability and characteristics of inputs at the facility level affect (c) The International Bank for Reconstruction and Development / The World Bank 26 A RE YO U B EI N G S ERV ED ?

Facility surveys have also been used to examine the ways other purchasing reforms have affected provider performance. This examination has included efforts relating to the design and impact of provider payment reforms. For instance, detailed cost data are needed for fee-setting, and facility surveys may play a role in estimating costs (see Waters, Abdallah, and Santillán 2001; Waters and Hussey 2004). Moreover, although evaluations of the impact of provider payment reforms tend to rely on administrative data, facility surveys may also play an important role, particularly in contexts where the administrative data are weak.

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